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Senior Association - Patient Safety

Partner With Us in Your Safety

Sibley staff and the physicians who practice here use the National Patient Safety Goals as our framework. 
 

Our Staff’s Role in Patient Safety

  • Wear a Sibley ID badge and introduce themselves.
  • Wash hands before and after contact to prevent the spread of infection.
  • Explain your condition and how you will be cared for clearly and completely.
  • Check armbands and/or ask your name before administering medication or performing a test or procedure.
  • Place a special armband on you as an allergy alert.
  • Ask about allergies and reactions to medications, food or environment.
  • Assess your risk for falling and take appropriate measures.
  • Mark the site of surgery or procedure when it involves an area of the body with two sides (arms, legs, etc).
  • Ask whether you are in pain and assist with managing pain.
 

Your Role in Patient Safety

  • Provide up-to-date, accurate information about your present health condition.
  • Provide a list of current medications indicating when and why you take them. Include all medications—prescription, over-the-counter and herbal.
  • Prepare by writing down questions for your healthcare professionals. 
  • Read all forms before signing. Ask for clarification if you need it. 
  • Ask questions. Express concerns. Ask again if anything is not clear.
  • Ask about any medication.
  • It’s OK to Ask your caregiver to wash their hands.
 

Bring an Advocate. Be an Advocate

  • Ask a family member or friend to accompany you to ask questions and help remember or write answers.
  • Select a single person for updates. Please let us know who that is.
  • Stay as involved as possible in decisions about your treatment. 

What You Can Expect At Discharge:

  • Discharge instructions. (A list that includes diet, activity level, next appointments, etc.) Ask questions to make sure everything is clear.
  • A list of your current medications. Review them with our staff, so you know what each medication is and why you are taking it. Take the list to your next primary care appointment. Ask your physician or pharmacist about any interactions.
 

Preparing For Discharge.

  • Make sure that anyone assisting you understands the type of care you will need, what to look for if your condition changes, when to call for help and whom to contact.
  • Make sure you know how to operate any equipment.
  • Ask about support groups for your condition.
 

Smoking Cessation Information:

DC Tobacco Free Families
1-800-QUIT-NOW
 
American Lung Association
1-800-586-4872
 
Additional information is available upon request.
 

After Discharge-Measuring the Patient Experience at Sibley.

You may receive a patient satisfaction survey in the mail from the Press Ganey® organization. Please fill out your survey and share your patient experience with us.
 

If You Have Patient Safety Concerns.

Please tell your physician, nurse, technologist, manager or other member of your healthcare team if you have concerns. 

If you feel the issue is not resolved contact:
Patient Representative at 202.537.4267.
Mon-Fri 7:30 am - 3:00 pm

Patient Coordinator paged through hospital operator at extension 4111
Mon-Fri 3:30 pm - 7:00 am and all weekends and holidays.
 

Infection Control & Prevention

Hand washing has been proven to prevent the spread of bacteria and viruses. Before your healthcare provider treats you, ask if they have cleaned their hands. We use both alcohol-based gel or soap and water. You and your visitors will be expected to wash your hands routinely before and after visiting. Contact the infection control practitioner at 202.537.4266 with concerns or questions.
 
 
© Copyright 2013 Sibley Memorial Hospital